FAQ
If yours isn't here, call us — a real person picks up.
If you have a recent audiogram, send it over. If not, take our free online hearing screening — it takes about eight minutes and gives our specialists what they need.
Every order includes a 60-day risk-free trial. Send them back within 60 days for a full refund, return shipping included.
Licensed hearing care providers on our team program each pair to your hearing profile before it ships, then adjust remotely whenever you ask.
Yes. We are an authorized retailer for every brand we sell, and each pair carries the full manufacturer warranty.
Most orders ship within one business day and arrive in three to five days. Shipping and returns are always free.
Yes. Financing is available at 0% for qualified buyers, with terms from six to twenty-four months.
Your manufacturer warranty covers repairs, and loss-and-damage coverage is included for the first year on most models.